Pre-sale
Technical video conference
to understand the usage
environment
Provision of preliminary technical
solutions and video
discussion
Confirmation of technical
solutions
With A/B/C three classes
quotation for option.
01
Provide 24-hour online customer exclusive service team ( including salesman, technical, supervisor, and company emergency contacts) so that customers can communicate with the team at any time.
02
Can provide a full set of scheme design drawings, 2D/3D product design drawings and installation foundation drawings
03
Accept the video inspection of the factory, and china friends can help to inspect our factory.
In-sale
Confirm final price
and delivery date
Receive your
order
Prvide with you a unique
tracking number
Arrange your
order
Spare parts
purchase
Manufacturing & Shipment into
Warehouse
Follow up order through
tracking order
Complete
Production
Laboratory Test/Third
Party Inspection
01
Meno confirms the product information and the requirements mentioned in the communication before production.
02
The production progress of the goods is updated every 3-5 days, and the order information can be found on the official website.
03
The factory is equipped with a robot welding arm, and the welding seam of the product can meet the European and American standards.
After-sales
Update shipping
schedule every
7-days
Installation &
commissioning
guidance
Operation & maintenance
manual
7*24 technical
support
More than 100 overseas
after-sales service
centre
Warranty upto
5 years
01
After the customer receives the goods, there is a special after-sales team to assist (including follow-up of customer inspection, installation guidance and question answering, etc.)
02
24-hour online technical guidance, self-construction to the customer's location for installation
03
There are offline after-sales points in Europe, Southeast & Central Asia, Africa and Canada
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